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5.8GHz FH-SST Cordless Expandable 2-line Speakerphone with CIDCW/DTAD in Silver/Black | 
 enlarge | Brand: Northwestern Bell
Category: CE
List Price: $199.99
Buy New: $109.95
You Save: $90.04 (45%)
New (7) from $109.95
Rating:  1 reviews
Dimensions (in): 5.5 x 11 x 10.5
MPN: 35828-M2
UPC: 840356943879
EAN: 0008864382829
Availability: Usually ships in 1-2 business days
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| Features:
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| Editorial Reviews:
Product Description
Multi-Handset Capability(up to 4 handsets); 3-line Backlit LCD Display; 20 Number Memory; 40 Caller ID Memory; 75 Channel Autoscan; Digital Voice Encryption System, and more.
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| Customer Reviews:
The Handset's Terrible January 25, 2008
JDA (Virginia)
1 out of 1 found this review helpful
I bought the Excursion 35828A a couple of years ago for a home business. It wasn't cheap -- nearly $200 -- but it appeared to have the features I needed.
The base isn't bad. The handset is very weak; it's frequently very hard to hear the other party, especially if they're trying to keep their voice low. It doesn't matter where the base is or how far away the handset is, or how charged the handset battery is -- it's not a good handset.
One key shortcoming is that there's no way to switch back and forth between the handset and the speakerphone on the base during a call.
The manual is poor. It was obviously written by someone for whom English was a second language. Customer support is not good. I called once about the poor handset quality and was read the appropriate section in the manual by someone for whom English was a second language. They have a website, where the frequently-asked questions page is more stuff from their manual. The only contact for questions is their telephone technical support; you can't send an e-mail or ask a "live" question.
It's not a bad phone if you don't mind using the base unit all the time.
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